At Industrial Store, we have heart to offer only quality products. However, if you think that one of our products is defective, don't hesitate to to contact us.
Our site www.autravail.ca (The Industrial Store) offers a warranty only against manufacturing defects. This warranty never covers discomfort or damage related to wear and tear. This warranty is offered for a period of four (4) months following the date of purchase. If you submit a claim and are eligible for this warranty, a replacement product will be shipped to you free of charge.
Note that it is possible for a product return evaluation deadline to be imposed on you. Several of our suppliers impose an analysis period for return requests. The transportation costs associated with the exchange are at the client's charge, but we will handle the delivery of the replacement product.